Shipping & Returns

Our shipping rates are based on the merchandise ordered. In general shipping will be $10.00 to $20.00 depending on the kites ordered.

We always ship via Canada Post Expedited delivery. Shipping to the USA is via ground mail.

Shipping is $10 Flat Rate in Canada, $20 Flat Rate to the US.

Expected delivery times are 4-8 days to Canada and 1 to 3 weeks for delivery to the USA.

We can also ship to the UK and Australia. It is $35 Flat Rate for surface which can take up to 8 weeks. Please email us for a quote for air mail.

If you need Express Shipping please email us for a quote on additional charges

We ship within 2-3 business days of receiving your order.

Unfortunately, we are an online ecommerce only kite shop and can’t offer in-store pickup.

If you have any questions regarding our shipping policy, please feel to email us at:

Sales (at) CanadianKiteShop.ca

Our Return Policies are:

All returns or refunds are to be made within 14 days of receiving merchandise.
All returns must be in original condition with tags and packaging intact.
You will not be re-imbursed for shipping.
Your credit card will be credited upon receipt and verification of merchandise.

If the item appears to be damaged, please email us immediately so that we may fill out a postal insurance form.

If you would like to make a return, please email us at:

Sales (at) CanadianKiteShop.ca